At MEDCENTRE HEALTH, we are committed to safeguarding the privacy of our website visitors and the personal information of our valued customers.
FOR WEBSITE VISITORS
We’ve designed our website to allow visitors to explore our services without revealing personal information. Your privacy is a priority, and we strive to respect it.
FOR OUR CUSTOMERS
For our patients/visitors, we prioritize the security and privacy of your personal information. Any data you share with us is used exclusively to enhance your experience and support your healthcare needs.
WHAT PERSONAL INFORMATION DO WE COLLECT?
We collect the following personal information:
WHEN AND TO WHOM DO WE DISCLOSE PERSONAL INFORMATION?
CAN YOU WITHDRAW CONSENT?
You can withdraw your consent to share your information with other healthcare providers or third parties at any time, except where the disclosure is authorized by law. Please discuss this with your physician before making any decisions.
If you need your medical records transferred to another physician, please contact us via phone or email. A signed release will be required before processing your request. Please note that a transfer fee may apply, based on the quantity of pages requested. If you wish to view the original record, one of our staff members must be present to maintain the integrity of the record.
LIMITATIONS ON ACCESS
Access to your records may be denied in extremely limited circumstances, but only if granting access poses a significant risk to you or another person.
WHAT IF YOU BELIEVE YOUR RECORD IS INACCURATE?
We make every effort to maintain accurate records. If you identify inaccuracies, you can request that a note be added to your file reflecting the correction.
HOW LONG DO WE KEEP INFORMATION?
We retain patient records as required by law and professional regulations.
If you believe we have not responded adequately to your access request or have not handled your personal information reasonably, please address your concerns with your doctor or a MEDCENTRE HEALTH staff member.